Cisco Cisco Unified Contact Center Management Portal 8.5

Security Guidelines for Cisco Unified Contact Center Management Portal Release 8.5(1)

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Convention

Description

boldface font

Boldface font is used to indicate commands, such as entries, keys, buttons,
folders and submenu names. For example:



Chose Edit > Find.



Click Finish

italic font

Italic font is used to indicate the following:



To introduce a new term; for example: A skill group is a collection of

agents who share similar skills.



For emphasis; for example: Do not use the numerical naming

convention.



A syntax value that the user must replace; for example: IF (condition,

true-value, false-value)



A book title; for example: Refer to the Cisco CRS Installation Guide

window font

Window font, such as Courier, is used for the following:



Text as it appears in code or that the window displays: for example:

<html><title>Cisco Systems, Inc. </title></html>



Navigational text when selecting menu options; for example ICM

Configuration Manager > Tools > Explorer Tools >
Agent Explorer

< >

Angle brackets are used to indicate the following:



For arguments where the context does not allow italic, such as ASCII

output



A character string that the user enters, but does not appear on the

window such as a password