Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal Release 8.5(3)
96
Services
Backing up the CCMP Portal and Report Server Databases
Start > All Programs > Microsoft
SQL Server 2005 > SQL Server Management Studio
Portal
Portal
Tasks Back Up
Destination
Remove
Add
Ok
Start Run
services.msc.
SQL Server Reporting Services
Start > All Programs > Microsoft
SQL Server 2005 > SQL Server Management Studio
ReportServer
ReportServer
Tasks Back Up
Destination
Remove
Add
Ok
ReportServerTempDB
ReportServerTempDB
Tasks Back Up
Destination
Remove
Add
Ok
Uninstall Existing Unified CCMP Software
Uninstalling the Data Import Server Component
Start > Control Panel > Programs and
Features
Management Portal: Data Import Server