Cisco Cisco Unified Contact Center Management Portal 11.5(1) Installation Guide
Database Server. For a dual-sided deployment enter the name of the Side A Database
server when installing the Side A components and enter the name of the Side B
Database Server when installing the Side B components.
server when installing the Side A components and enter the name of the Side B
Database Server when installing the Side B components.
Catalog Name. Enter or select the database catalog name you specified when
installing the Database Server component. If you used the default value, this will be
Portal.
installing the Database Server component. If you used the default value, this will be
Portal.
Connect Using. Select the login credentials you want to use:
Windows authentication. This is the recommended option.
SQL Server authentication. This option should only be selected if you are using
a database catalog on a different domain. For this option you must enter a SQL
Server Login Name and Password in the fields provided.
a database catalog on a different domain. For this option you must enter a SQL
Server Login Name and Password in the fields provided.
Click Next to continue.
11.
Click Install.
12.
When the installation has completed, click Finish. When installation is complete, the
machine will restart.
machine will restart.
Install the Identity Server
Install the new Identity Server components. Ensure that you have successfully installed the
App/Web Server before attempting to install the Identity Server.
App/Web Server before attempting to install the Identity Server.
1.
Start the Unified CCMP Installer (for more information about the Unified CCMP Installer,
see section "About the Unified CCMP Installer").
see section "About the Unified CCMP Installer").
2.
Select Identity Server, and wait until the prerequisite checks have completed. If any checks
fail, fix the issues as necessary.
fail, fix the issues as necessary.
3.
When all checks have passed, click Install to begin the Identity Server installation.
4.
In the License Agreement window:
I accept the terms in the license agreement. You must select this option before you
can continue. In doing so you agree to be bound by the terms in the license agreement,
and so you should read it thoroughly before accepting.
can continue. In doing so you agree to be bound by the terms in the license agreement,
and so you should read it thoroughly before accepting.
5.
In the Destination Folder window:
Click Change... to browse to the destination folder you want to install into.
6.
In the Ready to install Identity Server window, click Next to begin installation. Installation
will take several minutes.
will take several minutes.
7.
When the installation has completed, click Finish.
Unified CCMP Installation
42