Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.1(3)
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8. GLOSSARY
A
Audit
A diagnostic process instigated to assess system performance.
C
Certificate
A digital certificate is a means of establishing your credentials when
performing transactions over the internet. It is issued by a certification
authority (CA). It contains your name, a serial number, expiration dates, a
copy of the certificate holder's public key (used for encrypting messages
and digital signatures) and the digital signature of the certificate-issuing
authority so that a recipient can verify that the certificate is real.
performing transactions over the internet. It is issued by a certification
authority (CA). It contains your name, a serial number, expiration dates, a
copy of the certificate holder's public key (used for encrypting messages
and digital signatures) and the digital signature of the certificate-issuing
authority so that a recipient can verify that the certificate is real.
Certificate Authority
A certificate authority (CA) issues and manages security credentials and
public keys for message encryption across a network. The CA checks with
a Registration Authority (RA) to verify information provided by the
requestor of a digital certificate. If the RA verifies the requestor's
information, the CA can then issue a certificate.
public keys for message encryption across a network. The CA checks with
a Registration Authority (RA) to verify information provided by the
requestor of a digital certificate. If the RA verifies the requestor's
information, the CA can then issue a certificate.
Certificate Revocation Lists (CRL)
A method for maintaining access to network servers. The CRL is a list of
subscribers paired with digital certificate status. The list describes revoked
certificates along with the reason(s) for revocation. The dates of certificate
issue and the entities that issued them are also included. Additionally, each
list contains a proposed date for the next release. When a potential user
attempts to access a server, the server allows or denies access based on the
CRL entry for that particular user.
subscribers paired with digital certificate status. The list describes revoked
certificates along with the reason(s) for revocation. The dates of certificate
issue and the entities that issued them are also included. Additionally, each
list contains a proposed date for the next release. When a potential user
attempts to access a server, the server allows or denies access based on the
CRL entry for that particular user.
Cipher
A method used to encrypt text.
Cluster
Multiple networked servers, which form the platform across which the
Unified Contact Center Management Portal is deployed.
Unified Contact Center Management Portal is deployed.