Cisco Cisco Unified Contact Center Management Portal 8.5(2) Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.1(1)
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The Management Portal: Database Setup - InstallShield Wizard is
displayed.
displayed.
1. Click Next.
The License Agreement dialog window is displayed.
1. Select the I accept the terms in the License Agreement
checkbox.
2. Click Next.
The Ready to Install the Program dialog window is displayed.
1. Click Install.
The Installing Management Portal: Database Setup dialog window is
displayed.
displayed.
The InstallShield Wizard Completed dialog window is displayed. To
install a database now:
install a database now:
1. Ensure that the Launch Management Portal: Database Setup
checkbox is checked.
2. Click Finish.
If you wish to setup a database at a later time make sure the Launch
Database checkbox is blank and click Finish.
Database checkbox is blank and click Finish.
To launch the database setup wizard manually, navigate to the installation
folder (C:\Program Files\Management Portal\Database\Installer) and then
run the Portal.Database.Installer.exe application.
folder (C:\Program Files\Management Portal\Database\Installer) and then
run the Portal.Database.Installer.exe application.
The wizard will guide you through the process of creating the data mart.
The Welcome to the Management Portal Database Installer Wizard
dialog window is displayed.
dialog window is displayed.
1. Click Next.
The SQL Server Connection Details dialog window is displayed.
1. In the Server Name field select the required SQL Server where
the Unified Contact Center Management Portal database should be
installed. In most cases this will be the machine running the
application in which case (local) should be selected.
installed. In most cases this will be the machine running the
application in which case (local) should be selected.
2. In the Database Name field, enter or select the name of the
database catalog that will be used for Unified Contact Center
Management Portal.
Management Portal.