Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
17
Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3)
Note This does not install a new database component; it installs the database
setup wizard.
4. When the installation is completed, click Finish
When the InstallShield Wizard has completed, you can choose to install
the database immediately or do so at a later date.
the database immediately or do so at a later date.
If you wish to set up your database now, ensure that the Launch
Management Portal: Database Setup checkbox is checked before
clicking Finish.
Management Portal: Database Setup checkbox is checked before
clicking Finish.
Note You must set up your database in order to complete the installation of all
Management Portal components.
Database Setup
If you checked the Launch Management Portal: Database Setup
checkbox after installing the Database component, the database setup
wizard will launch automatically.
checkbox after installing the Database component, the database setup
wizard will launch automatically.
To launch the database setup wizard manually, navigate to the installation
folder (C:\Program Files\Management Portal\Database) and then run the
setup.exe application.
folder (C:\Program Files\Management Portal\Database) and then run the
setup.exe application.
The wizard will guide you through the process of installing a database.
Click Next to go through each window in turn. You will need to enter the
following details:
following details:
1. On the SQL Server Connection Details dialog window:
Server Name Select the SQL Server where the Unified Contact
Center Management Portal database should be installed. In most
cases this will be the machine running the application, in which
case it should be left as the default (local)
cases this will be the machine running the application, in which
case it should be left as the default (local)
Database Name Enter or select the name of the database catalog
that will be used for Unified Contact Center Management Portal.
It is recommended that you use the default name of Portal
It is recommended that you use the default name of Portal
Connect Using Select the radio button of the login credentials you
wish to apply:
Windows login credentials This is the recommended option
SQL Server login credentials This option should only be
SQL Server login credentials This option should only be
selected if you are using a database catalog on a different
domain. For this option you must enter your Login Name and
Password in the fields provided
domain. For this option you must enter your Login Name and
Password in the fields provided
Test Connection Makes sure the connection to the SQL Server is
established. The message ‘Connection succeeded but database
does not exist’ is correct behavior at this point. Click OK to
continue
does not exist’ is correct behavior at this point. Click OK to
continue
2. On the Select an Action to Perform dialog window: