Cisco Cisco Unified Contact Center Management Portal 11.0(1) Installation Guide
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Installation Guide for Cisco Unified Contact Center Management Portal 7.5(1)
Account Type The type of user account that will be used. For a
distributed installation, this must be Domain
User Name The name of the user account. This defaults to
sql_agent_user. If you used a different name when setting up the
account, enter that name instead
account, enter that name instead
Automatically create the user account if missing For a single
sided system, it is possible to create the required user
automatically. For all other systems, you must set up the required
account manually. If you have not already created the user
account, set it up now before continuing
automatically. For all other systems, you must set up the required
account manually. If you have not already created the user
account, set it up now before continuing
Password Create a password for the new user, conforming to your
individual system’s complexity requirements
Confirm Password You will not be able to continue until the
contents of this field are identical to the passphrase entered above
6. On the Web Application Servers Network Service Configuration
window, enter the details of each Web Server to be used in the
installation:
installation:
Domain The network domain the web server is on, for example
UCCMPDOM
Machine Name The name of the machine, for example
WEBSERVERA
7. Click Add to add each Web Server to the list
8. When all Web Servers have been added, click Next to begin
installation. Installation will take several minutes.
9. Click Close to close the installer
Database Replication
For replicated systems this installation will need to be repeated for side B.
We recommend that a complete side A installation of all components is
complete before installing side B.
We recommend that a complete side A installation of all components is
complete before installing side B.
Details on how to perform Database replication can be found in the
Component Configuration chapter (Chapter 4).
Component Configuration chapter (Chapter 4).
Application Server Component
This chapter details how to install and configure the Unified Contact
Center Management Portal Application Server components.
Center Management Portal Application Server components.
Application Server Component Installation
To install the Unified Contact Center Management Portal Application
Server component, select the Application Server Component tab, click
Run Test… to check for prerequisites (see page 17), and click Install.
Server component, select the Application Server Component tab, click
Run Test… to check for prerequisites (see page 17), and click Install.
Click Next to go through each window in turn. You will need to enter the
following details:
following details:
1. On the License Agreement dialog window: