Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.5(1)
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I accept the terms in the license agreement You must select this
option before you can continue. In doing so you agree to be bound
by the terms in the license agreement, and so you should read it
thoroughly before accepting
by the terms in the license agreement, and so you should read it
thoroughly before accepting
2. On the Destination Folder window, you can click the Change…
button to change the location that the Application Server component is
installed to
installed to
3. On the Cryptography Configuration dialog window:
Passphrase Enter the Cryptographical Passphrase chosen when
installing the Database component
Confirm Passphrase You will not be able to continue until the
contents of this field are identical to the passphrase entered above
Caution The cryptographical passphrase is a vital piece of information and
must be recorded for use when adding or replacing servers in the future.
Caution If you are upgrading a previous version of the Management Portal, or
adding a new server to an existing cluster, you must use the same
cryptographical passphrase as was originally used. If you do not know this
you must immediately cease installation and call Support. If you continue
installation with a new passphrase you will be unable to access your
existing data.
cryptographical passphrase as was originally used. If you do not know this
you must immediately cease installation and call Support. If you continue
installation with a new passphrase you will be unable to access your
existing data.
4. On the Cluster Configuration Database Connection dialog window:
SQL Server Enter the name of the server where the Portal
database has been installed
Note The default value of the local machine is valid only for a standalone
system.
Catalog Name Enter the name of the database, as selected in the
Database Component installation (see page 18). By default this is
Portal
Portal
Connect Using Windows authentication should be used in most
cases. If the database server is on a different network, select SQL
Server authentication and enter the appropriate Login ID and
Password in the fields provided
Server authentication and enter the appropriate Login ID and
Password in the fields provided
5. If performing a dual-sided installation, you will also be presented with
the Side B Management Portal Database Connection dialog
window
window
6. Click Install. During the installation, command windows may be
displayed while the installer configures Reporting Services. These
command windows will close by themselves and require no action
from you
command windows will close by themselves and require no action
from you
7. When the installation has completed, click Finish
Web Server Component
This section details how to install and configure the Unified Contact
Center Management Portal Web Server component.
Center Management Portal Web Server component.