Cisco Cisco Unified Contact Center Management Portal 8.5(2) Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.5(1)

5. Follow the wizard by entering the default values. When you reach the

Host Server window enter the Host Name of the Domain Controller

6. For the Root Name field enter PortalMedia in the field provided

7. For the Folder to Share, select the folder to contain the CVP media

files that are uploaded

Note This folder requires full access security permissions for the Domain

Computers group. Configure this for both the shared permissions and the
security credentials.

8. Click Finish to complete the action and add the root to the DFS utility

Configuring DFS Root Targets

For each media server that the CVP Media File Upload should add files to,
perform the following actions:

1. Right click on the new root and select the New Root Target option

from the menu

2. Enter the Server Name for the CVP Server

3. For the Folder to Share, select the folder to contain the CVP media

files that are uploaded

Note This folder requires full access security permissions for the Domain

Computers group. Configure this for both the shared permissions and the
security credentials.

4. Click Next to create the Root Target

Once complete, a Distributed File System (DFS) path is available for the
Unified Contact Center Management Portal to upload files to. This will be
in the form of \\<DomainName>\PortalMedia and will have full access for
all machines in the domain.

Configuring File Replication for CVP Media File Upload

DFS shares must be setup on all the machines to which the media files
should be copied, and file replication enabled among all of them.

The following steps will take you through the process of replicating files
between the DFS shares. To enable this functionality you will need to
ensure that the File Replication service is set to Automatic and is currently
running. To begin file replication perform the following steps:

1. Logon to the Domain Controller as an administrative user

2. Click Start > Program Files > Administrative Tools > Distributed

File System to open the Distributed File System configuration utility

3. Right click on the Distributed File System node in the left hand panel

and select the Show Root option

4. Select the PortalMedia node

5. Right click on the PortalMedia node located in the left hand panel of

the Distributed File System window. Select the Configure
Replication option from the menu. The Configure Replication
Wizard is displayed.