Cisco Cisco Unified Contact Center Management Portal 8.5(2) User Guide

User Manual for Cisco Unified Contact Center Management Portal Release 7.1(3)

To move a report

1. Click Edit. The Edit Report Details page will be displayed

2. Click Move. The folder tree will be displayed in a new section

3. Select the folder to move the report to and click OK

To delete a report, click Delete or click the red cross displayed alongside
the report name in your homepage.

To print a report, click the print icon. The Printer dialog will be displayed.
Select the print parameters and click OK.

Manage Parameter Sets

Parameter sets determine what data is displayed. For example, a report
parameter that is a single tenant will produce a report that displays only
data associated with that tenant.

To display the report's parameter sets

1. Click Parameter Sets. The Parameter Sets page will be

displayed

2. Select a folder. All the parameter sets for the selected folder will

be displayed. The following options are available in the toolbar:

New

Delete

Move

To create a new parameter set

1. Click Parameter Sets. The Parameter Sets page will be

displayed

2. Select a folder. All the parameter sets for the selected folder will

be displayed

3. Click on New to display the Create a new parameter set page

4. Select the item type to view from the Item type drop down list

5. Click Create Parameter Set

6. From the Folders tab, select the folder containing the resources,

and choose whether you will be adding items in subfolders as well

7. From the Resources tab, select the resources. You may choose to

see resources only from the folder you have selected, or from its
sub folders also

8. Click Add to add the specified resources to the parameter set

9. You may also remove resources from the parameter set by

checking them and clicking Remove

10. Select the Save As option

11. In the Name field enter a name for the new report (parameter set)

12. Click OK