Cisco Cisco Customer Voice Portal 8.0(1)

High-level Configuration Instructions Type 3 or 7 VRU-Only Call Flow Model Network VRU, Unified ICMH

The following table contains the high-level configuration instructions for this call flow.

Transfer the following script, configuration, and .wav files to the VoiceXML Gateway used
for the VRU leg, using the Unified CVP Operations Console:

In the Operations Console, select Bulk Administration > File Transfer > Scripts and Media
and select Help > This Page for details.

• bootstrap.tcl

• handoff.tcl

• survivabilty.tcl

• bootstrap.vxml

• recovery.vxml

• ringtone.tcl

• cvperror.tcl

• ringback.wav

• critical_error.wav

Note: Optionally, you can transfer the files from the Unified CVP product CD.

Configure the VoiceXML gateway base settings.

Refer to "

."

Configure the VoiceXML gateway service settings.

Refer to "

."

Configure the ICM VRU Label.

."

Configure each PG.

On the NAM, ICM Configuration Manager, PG Explorer tool:

a.

Configure each PG to be used for the VRU Client leg.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)