Cisco Cisco Customer Voice Portal 8.0(1)
system show tech-support dtcomponent "ucm:Cisco CallManager|cup:Cisco
UP SIP Proxy"
This command collects everything from all device types except the devices ucm and cup. For
ucm, it applies the device type filter Cisco CallManager and for the device cup it applies the
device type filter Cisco UP SIP Proxy.
ucm, it applies the device type filter Cisco CallManager and for the device cup it applies the
device type filter Cisco UP SIP Proxy.
System CLI Automated Execution
To automatically execute Unified System CLI commands, create a plain text file with the .bat
extension as shown in the example below and replace the <password> as highlighted with the
actual Operations Console password.
extension as shown in the example below and replace the <password> as highlighted with the
actual Operations Console password.
REM TECH-SUPPORT-COLLECTION
echo show tech-support > clicmds.txt
echo exit >> clicmds.txt
type clicmds.txt | wsccli.bat inplace nointeractive novalidation
user:wsmadmin passwd:<password>
In a batch file, the system command can also be executed by prefixing system on any regular
command. For example, system show tech-support. The entire example would be:
command. For example, system show tech-support. The entire example would be:
REM SYSTEM-TECH-SUPPORT-COLLECTION
echo system show tech-support > clicmds.txt
echo exit >> clicmds.txt
type clicmds.txt | wsccli.bat inplace nointeractive novalidation
user:wsmadmin passwd:<password>
The most commonly used command in a Unified CVP solution deployment, to get everything
from all solution components, is given below:
from all solution components, is given below:
REM SYSTEM-TECH-SUPPORT-COLLECTION
echo system show tech-support dtcomponent "ucm:Cisco
CallManager\|cup:Cisco UP SIP Proxy" > clicmds.txt
echo exit >> clicmds.txt
type clicmds.txt \| wsccli.bat inplace nointeractive novalidation
user:wsmadmin passwd:<password>
This command collects everything from all device types except for the device ucm and the
device cup. For the ucm device, it applies the device type filter Cisco CallManager and for the
device cup, it applies the device type filter Cisco UP SIP Proxy.
device cup. For the ucm device, it applies the device type filter Cisco CallManager and for the
device cup, it applies the device type filter Cisco UP SIP Proxy.
Note: You can run a Windows scheduled job and collect traces periodically from one or multiple
servers using a schedule. Refer to
servers using a schedule. Refer to
(http://
support.microsoft.com/kb/308569) for information about how to schedule a Windows job.
System CLI Remote Execution
To launch System CLI remotely from your laptop, (or any Windows box), to connect to any
Unified CVP server or other solution component box (for example, Unified CM, ICM, IOS,
CUP Server, etc.), complete the following steps:
Unified CVP server or other solution component box (for example, Unified CM, ICM, IOS,
CUP Server, etc.), complete the following steps:
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 4: Using Cisco Serviceability Tools
Unified System CLI