Cisco Cisco Customer Voice Portal 8.0(1)

Save and deploy the application from Call Studio using the VoiceXML Service on the Operations
Console.

Install the Call Server; select only the Core Software component.

Configure the VXML Server to communicate with the Call Server through the Operations
Console. Refer to "

."

Transfer the application using File Transfer to the VXML Server. This will automatically deploy
the application on the selected VXML Server.

 (http:/

/www.cisco.com/en/US/products/sw/custcosw/ps1006/products_user_guide_list.html) for
complete instructions.

Configuring the VXML Server (Standalone) Call Flow Model (without ICM Lookup)

To configure the VXML Server (Standalone) call flow model, do the following:

Copy the following files from the VXML Server CD to the gateway flash memory using tftp:

CVPSelfService.tcl

critical_error.wav

For example:

copy tftp: flash:CVPSelfService.tcl

copy tftp: flash:CVPSelfServiceBootstrap.vxml 

copy tftp: flash:critical_error.wav

Define the VXML Server applications on the gateway. The following lines show an example
configuration:

service CVPSelfService flash:CVPSelfServiceBootstrap.vxml 

!

service [gateway application name] flash:CVPSelfService.tcl 

param CVPBackupVXMLServer 12.34.567.890

param CVPSelfService-port 7000

param CVPSelfService-app [name of application on the VXML Server, 

exactly how it appears]

param CVPPrimaryVXMLServer 12.34.567.891

Note: CVPSelfService is required. Backup server is optional. For both the Tomcat Application
Server and the WebSphere Application Server, set the port to 7000.

After completing the gateway configuration, run the following to load and activate the
applications:

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)