Cisco Cisco Customer Voice Portal 8.0(1)

About Event Statistics

You can monitor the following statistics through the Operations Console Control Center:

•

Device statistics

•

Infrastructure statistics

•

ICM Service call statistics

•

IVR Service call statistics

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SIP Service call statistics

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H.323 Service call statistics

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Gatekeeper statistics

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Gateway statistics

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VXML Server statistics

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Reporting Server statistics

Infrastructure Statistics

Unified CVP infrastructure statistics include realtime and interval data on the Java Virtual
Machine (JVM), threading, and Licensing.

You can access these statistics by choosing Control Center from the System menu and then
selecting a device. See the Operations Console topic Viewing Infrastructure Statistics for more
information.

Access infrastructure statistics either by:

•

Choosing System > Control Center, selecting a device, clicking the Statistics icon in the
toolbar, and then selecting the Infrastructure tab.

•

Selecting a device type from the Device Management  menu, selecting a device, clicking
the Statistics icon in the toolbar, and then selecting the Infrastructure tab.

The following table describes Licensing statistics.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)