Cisco Cisco Customer Voice Portal 8.0(1)

en/US/products/sw/custcosw/ps1006/products_implementation_design_guides_list.html) guide
for details.

KPML Example Configuration

This task details an example configuration for KPML.

On Unified Communications Manager:

a.

On Unified CM Administration, select Device > Trunk, then click Find to list the trunks.

b.

Select the SIP trunk that you want to configure for KPML.

c.

Scroll down to the SIP Information section and set DTMF Signaling Method to No
Preference, then click Save.

d.

Associate the routing pattern for the IP calls with the SIP trunk you modified above.

On the VXML Gateway, for the dial-peer:

a.

Add: session protocol sipv2

b.

Add: dtmf-relay sip-kpml

VXML Gateway Configuration Example:

dial-peer voice 777 voip

...

 service bootstrap

 session protocol sipv2

 dtmf-relay sip-kpml

c.

Remove the DTMF information on the ringtone and cvperror DNs.

On the Ingress Gateway, for the dial-peer:

a.

Add: session protocol sipv2

b.

Add: dtmf-relay sip-kpml

Ingress Gateway Configuration Example

dial-peer voice 5001 voip

 destination-pattern 5001

 voice-class codec 1

 session protocol sipv2

 session target sip-server

 dtmf-relay sip-kpml

 no vad

 !

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)