Cisco Cisco Customer Voice Portal 8.0(1)

GTD Values in the Gateway Log

In the gateway log, look for the GTD values:

6616806: *Jan 31 17:12:41.220: cdapi_find_tsm:

Found a gtdmsg of length144:6616807: *Jan 31 17:12:41.220:

gtd msg = "IAM,PRN,isdn*,,

ATT5*,USI,rate,c,s,c,1USI,lay1,ulawTMR,00CPN,00

,,u,5900CPC,09FCI,,,,,,,y,UUS,3,3132333435

---> This is the UUI that will become the Correlation ID12345GCI, 

87c0c79d91dd11daa9c4000bfda207f2"

Performing External Transfers in Unified ICME

Defining a Unified ICME Script Label for Outpulse Transfer

Labels in Unified ICME scripts for Unified CVP calls that require outpulse transfer mode must
be prepended with the characters 

 followed by 

 and some number of commas, where

each comma represents a pause of 100 milliseconds. By configuring the target label with the
form 

 (where 

 are the digits to outpulse) Unified CVP sends the digits

out-of-band using H.245 signaling to the Ingress gateway for outpulsing.

For example, to use the AT&T Transfer Connect feature to transfer the call to the number
“4441234”, configure the label as 

.

• Usually the PSTN switch expects a delay between the *8 and the phone number. Each comma

represents 100ms by default. It can be changed with the SetTakebackDelay command in
VBAdmin.

• In outpulse transfer mode, Unified CVP will send whatever digits are in the label to the

Gateway for outpulsing. It is the customer’s responsibility to confirm interoperability with
the target switch.

• In your Unified ICME script when using outpulse transfers with SIP calls, digits can only be

outpulsed on a call that has already been established. This means that it is necessary to transfer
the call to the VXML gateway with a run external script node before you can send the DTMF*8
label. The Unified ICME script cannot send the DTMF*8 label back to Unified CVP for the
first connect message in the call because the call has not been answered at this point. The
Unified CVP Call Server uses SIP INFO messages to send the digits to the gateway for
outpulsing.

• When using outpulse transfers with SIP, you can also use the comma duration as the default

interdigit pause duration. For example, with the default 100 msec comma duration, a label
such as "DTMF*8,,,8009785001" will have 300 msecs between the first 8 and the second 8.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)