Cisco Cisco Customer Voice Portal 8.0(1)
Figure 11: Unified CVP Comprehensive with SIP with Proxy Server, Unified ICME
Note: For simplicity, the Gatekeeper is not shown in this diagram.
The following figure shows the call flow for this call flow model using H.323.
Figure 12: Unified CVP Comprehensive with H.323, Unified ICME
Note: The numbers in the figure indicate call flow progression.
Configuration overview for this call flow model:
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There is one Network VRU, Type 10, which serves both the Switch and VRU legs.
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Use the ICM Script Editor's SendToVRU node to connect the call to the Network VRU.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 2: High-level Configuration Instructions for Call Flow Models
Unified CVP Comprehensive (SIP/H.323) Call Flow Models