Cisco Cisco Unified Customer Voice Portal 11.0(1)

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Server as a standalone component, without the Unified CVP H.323 Service or Call Server
components. The VXML Server (Standalone) is designed to handle self-service VoiceXML
applications.
Note: Refer to the Hardware and Software System Specification for Cisco Unified Customer
Voice Portal Software Release 4.0(1)
 for the most current information on supported versions
of Cisco IOS software.
Configuring the VXML Server (Standalone) with ICM Lookup Call Flow Model
To configure the VXML Server (standalone) with ICM Lookup call flow model, do the following:
Step 1
Copy the following files from the VXML Server CD to the gateway flash memory using tftp:
CVPSelfService.tcl
critical_error.wav
For example:
copy tftp: flash:CVPSelfService.tcl
copy tftp: flash:CVPSelfServiceBootstrap.vxml
copy tftp: flash:critical_error.wav
Step 2
Define the VXML Server applications on the gateway. The following shows an example
configuration:
service CVPSelfService flash:CVPSelfServiceBootstrap.vxml
paramspace english index 0
paramspace english language en
paramspace english location flash:
paramspace english prefix en
!
service [gateway application name] flash:CVPSelfService.tcl
paramspace english index 0
paramspace english language en
param CVPBackupVXMLServer 12.34.567.890
paramspace english location flash:
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 7: Configuring VXML Solution
VXML Server Standalone Solutions