Cisco Cisco Unified Customer Voice Portal 11.0(1)

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Digit detection and generation count

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Drag-and-drop Graphical User Interface for the rapid creation of voice applications.

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VXML Server provides a J2EE-compliant development framework.

In the Unified CVP VXML Server (standalone) call flow model, only the VXML Server, Call
Studio, and a Gateway are required, except when using reporting which requires a Call Server
and a Reporting Server. (This standalone model functions similar to the 

.)

Note: This call flow model allows only one synchronous blind or bridged transfer. (Asynchronous
blind transfer indicates that once the call has been transferred, a Unified CVP Standalone script
has no ability to asynchronously take it back and deliver it somewhere else, whereas Unified
ICME scripts, in the Unified ICME-integrated models, do have that ability.)

The following figure displays the call flow for the Unified CVP VXML Server (standalone)
call flow model.

Figure 3: Unified CVP VXML Server (Standalone) Call Flow Model

The following call flow description assumes the following:

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When using reporting, a Unified CVP Call Server has been defined using the Operations
Console.

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The VXML Server has been installed and licensed.

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A Studio application has been created.

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The Studio application must be deployed on the VXML Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)