Cisco Cisco Customer Voice Portal 8.0(1)

VoiceXML Gateway Configuration: Example of Play Media (PM) Micro-Application
Dial-peer

The following example provides the configuration for a PM micro-application dial-peer for the
Type 3 or 7 Unified CVP VRU-Only call flow model:

VoiceXML Gateway Configuration: Example of Dial-peer for ICM VRU Label

The following example provides the configuration for an ICM VRU label dial-peer for the Type
3 or 7 Unified CVP VRU-Only call flow model:

Unified CVP Comprehensive Call Flows for Pre-Routed Calls

This class of call flows is similar to the Unified CVP Comprehensive call flow models, except
that calls are first introduced into Unified ICME or Unified ICMH using some path other than
through Unified CVP. A Unified ICME routing script is given the chance to "pre-route" such
calls before Unified CVP ever sees them. Once the script transfers the call to Unified CVP, for
either self-service or queuing, a more standard Unified CVP Comprehensive call flow model
is used.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)