Cisco Cisco Customer Voice Portal 8.0(1)

Create a new Certificate Request in ikeyman by selecting Create > New Certificate Request.

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Key Label: <hostname>

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Version: V509 v3

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Key Size: 1024

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Common Name: <hostname>

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Organization: <Company Name>

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Organization Unit: <Group Name>

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Locality: <Town>

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State: <State>

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Zip Code: <Zip Code>

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Country: <Country>

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Validity Period: 730 days

This saves a file certreq.arm.

Present this certificate request to a Certificate Authority for sign-off. Once the certificate is
signed, it will be returned with the root certificate of a CA.

Import the CA root certificate into the Key Database.

If the CA is not listed in the Key Database Content > Signer Certificates, then the root certificate
of the CA must be imported into this list for the signed certificate to be installed into the database.
Click Add, and provide the path of the DER certificate file of the Root CA certificate.

Import the signed certificate into the key database.

Save the signed certificate from the CA as a DER file format and locate it on the machine in
which you will install it into the key database. Then import the signed certificate into the database
with the ikeyman utility. Key Database Content > Personal Certificates, click Receive. Provide
the path of the signed certificate from the CA.

Set Up SSL

Follow the instructions below to set up SSL.

Set IHS_HOME=<location of IBM HTTPServer>; for example, set IHS_HOME=C:\Program
Files\IBM\HTTPServer.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)