Cisco Cisco Customer Voice Portal 8.0(1)

Configuring VXML Solution

Unified CVP provides a platform for developing powerful, speech-driven interactive applications
accessible from any phone.

VXML solution consists of:

•

VXML Server, a J2EE-compliant application server that dynamically drives the caller
experience.

•

VoiceXML Service, provides Unified ICME with call control capabilities and allows data to
be sent to the Reporting Service.

•

Call Studio, a drag-and-drop graphical user interface (GUI) for the rapid creation of advanced
voice applications.

Figure 28: Unified CVP's VXML Solution

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)