Cisco Cisco Customer Voice Portal 8.0(1)

Configuring VXML Server Applications: Filters

This section describes how to configure filters for VXML Server applications detail reporting.

From Operations Console.

Choose Device Management > VXML Server.

Click Add New or select an existing VXML Server name and click Edit.

Select the Configuration Tab and use the Inclusive Filters and Exclusive Filters fields to
specify the list of applications, element types, element names, element fields, and ECC variables
to include and exclude from reporting data.

For information, see 

.

Click Save.

Restart the VoiceXML Service.

Enabling Reporting for the VXML Server

This section describes how to configure reporting settings for the VXML Server.

Open the Operations Console.

Choose Device Management > VXML Server.

Click Add New or select an existing VXML Server name and click Edit.

Select the Configuration Tab and set the following:

•

Click the Yes button to Enable reporting for this VXML Server. Indicates whether or not
the VXML Server sends data to the Reporting Server. If disabled, no data is sent to the
Reporting Server and reports will not contained any VoiceXML application data.

•

Click the Yes button to Enable reporting for VXML application details. Indicates whether
or not VoiceXML application details are reported.

•

Specify a Max. Number of Messages to save in a file if failover occurs and the Reporting
Server is unreachable. Limited by the amount of free disk space.

Click Save.

Restart the VoiceXML Service and the Call Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)