Cisco Cisco Customer Voice Portal Downloads

Click Download to transfer the XML file to the server.

A message indicates that this operation might take some time. Click OK to continue with the
download or click Cancel to cancel the download.

Uploading a Log Messages XML File

You can download a Log Messages XML file, 

, to your local machine

from any Unified CVP server. After downloading the file, you can edit it to configure the way
Unified CVP event notifications are handled. Then after you edit the file, you can upload the
customized file to any Unified CVP server.

Procedure

To upload a Log Messages XML file from a Unified CVP Server to the Operations Console:

From the Device Management menu, choose the type of server to which you want to upload a
syslog XML file. For example, to upload a file to a VXML Server, choose Device Management
> VXML Server.

The Find, Add, Delete, Edit window lists any servers that have been added to the control panel.

Select a server by clicking on the link in its Hostname field or by clicking the radio button
preceding it and then clicking Edit.

Select File Transfer in the toolbar and then click Log Messages XML File Upload.

The Log Messages XML Upload page displays.

In the Select a Log Messages XML file from your local PC text box, enter a file name or click
Browse and search for the file on your local system.

Click Upload to transfer the selected file to the Unified CVP Server.

Shut down and then start the corresponding Unified CVP Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)