Cisco Cisco Customer Voice Portal Downloads

In the event that the TBCT fails (for example, bad number, bad gateway config, etc.), you can
specify alternate transfer targets under the survivability service according to survivability rules
as defined in the "

" section in Chapter 19, "Configuring the H.323

Devices and VoIP," in Part 3.

Configuring Hookflash Relay

To configure Hookflash Relay for use with Unified CVP from VoiceXML scripts, follow this
procedure:

Configure the originating gateway for Hookflash Relay call transfer, by following the instructions
in the "

" section in Chapter 18,

"Transferring and Queuing Calls with Unified CVP," in Part 3.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)