Cisco Cisco Customer Voice Portal Downloads

In the Operations Console, select Device Management
> CVP Reporting Server > General tab:

In the Operations Console, configure the Reporting
Server (optional):

1. Configure the Reporting Server.

1. Configure the Reporting Server.

2.

2.

Associate the Reporting Server with a Call
Server.

Select a Call Server to associate with this Reporting
Server.

3. Check the default values of the Reporting properties

and change, if desired.

For more information, refer to the Reporting Guide for
Cisco Unified Customer Voice Portal.

Configuration Instructions for the Unified CVP Call Director Call Flow Model Using H.323

The following table contains the configuration instructions for the Call Director Call Flow
Model using H.323 for both Unified ICME and Unified ICMH.

Note: See the "

" section for detailed information about the Unified ICMH version of this call flow model.

For detailed information, refer to the Cisco IOS
documentation.

Install the Gateways:

1. Install the IOS image on the Ingress Gateway.

Do the following:

Configure the Ingress Gateway:

•

For Step 1, in the Operations Console select Device
Management > Gateway > File Transfer > Scripts,

1. Transfer the following Unified CVP gateway

scripts using the Unified CVP Operations
Console:

then browse to the <cvp
root>\Cisco\CVP\OpsConsoleServer
\GWDownloads folder.

–

bootstrap.tcl

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)