Cisco Cisco Unified Customer Voice Portal 10.5(1)

5

Setting up, running, and administering the
Unified CVP product, including associated
configuration

6

Configuring the Reporting Server and
Reporting Database and using report
templates to generate reports

Isolating and solving problems in the Unified
CVP solution

8

Using the Call Studio environment and
deploying applications to the Cisco Unified
CVP VXML Server

Configuration options for all Say It Smart
plugins

10

Building components that run on the Cisco
Unified CVP VXML Server

The ports used by Unified CVP software
components.

You can also find additional background information on these related products and technologies:

•

The Cisco Security Agent for Cisco Unified Customer Voice Portal - Cisco Security Agent
Installation/Deployment Guide for Cisco Unified Customer Voice Portal, Release 4.0(1)

•

Session Initiation Protocol (SIP) - 

 (http://

www.cisco.com/en/US/products/sw/voicesw/ps2157/products_data_sheets_list.html)

•

Simple Network Management Protocol (SNMP) - 

•

Cisco Support Tools - Cisco Support Tools User Guide for Cisco Unified Software, Release
2.1(1)

Logging Out From the Operations Console

To log out from the Operations Console, perform the following procedure:

5)

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_installation_and_configuration_guides_list.html

6)

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_installation_and_configuration_guides_list.html

7)

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/

8)

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_user_guide_list.html

9)

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_user_guide_list.html

10) http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_programming_reference_guides_list.html

11) http://www.cisco.com/en/US/products/sw/custcosw/ps1006/prod_technical_reference_list.html

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)