Cisco Cisco Unified Customer Voice Portal 10.5(1)
Part 1: Introduction to Cisco Unified Customer
Voice Portal (Unified CVP)
Voice Portal (Unified CVP)
This part of the manual describes the call flows and physical models for the Unified CVP
solution. It also provides an overview of the Unified CVP Operations Console, which allows
you to configure devices and users, import and export system configurations, and to interact
with Cisco products, such as Unified CM, Cisco Unified Intelligent Contact Management
Enterprise , and Cisco Support Tools.
solution. It also provides an overview of the Unified CVP Operations Console, which allows
you to configure devices and users, import and export system configurations, and to interact
with Cisco products, such as Unified CM, Cisco Unified Intelligent Contact Management
Enterprise , and Cisco Support Tools.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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