Cisco Cisco Unified Customer Voice Portal 10.5(1)
Note: Stop All only affects Cisco Support Tools Node Agent, Cisco Unified CVP SNMP
Management, and Cisco Unified CVP H.323 Service (on a Call Server machine).
Management, and Cisco Unified CVP H.323 Service (on a Call Server machine).
– Stop. (The All checkbox is checked or one service is selected.) Controls only one service
at a time. Click Stop to stop a selected service.
• Cycle. (Button.) Click this button to stop and restart a selected service in a single action.
• Manual/Automatic. (Buttons.) These buttons allow you to switch the startup mode of a
selected service between manual (user-initiated) and automatic (starts when the computer is
turned on).
turned on).
• Help. (Button) Click this button to access the Service Control online help.
Step 2
To remotely view and control services on another machine, click Select. The Select Computer
dialog box appears.
dialog box appears.
Step 3
Type a computer name or select a name from the list and click OK. The Service Control window
reappears, displaying the services on the computer you specified.
reappears, displaying the services on the computer you specified.
About the H.323 Service and the Gatekeeper
When the Unified CVP H.323 Service enters the "Out of Service" system state, it sends an RAI
message to the gatekeeper stating that it is out of resources and an "O" flag displays in the
gatekeeper flags column. The gatekeeper in turn will not send any further requests to that
particular Unified CVP unless it is the only Unified CVP left available. That is, the gatekeeper
will send all incoming calls to other Unified CVPs that are not marked as "O".
message to the gatekeeper stating that it is out of resources and an "O" flag displays in the
gatekeeper flags column. The gatekeeper in turn will not send any further requests to that
particular Unified CVP unless it is the only Unified CVP left available. That is, the gatekeeper
will send all incoming calls to other Unified CVPs that are not marked as "O".
Note: Unified CVP does not unregister to the gatekeeper when it enters the "Out of Service"
state.
state.
VBAdmin Tool
The H.323 Service includes a configuration and administration tool—called VBAdmin—to
help you keep track of the H.323 Service’s interactions with related components. This tool
provides a command line interface (CLI) you can use to:
help you keep track of the H.323 Service’s interactions with related components. This tool
provides a command line interface (CLI) you can use to:
•
Gather statistics.
•
Modify configuration settings.
•
View system metrics and status.
•
Control the H.323 Service.
Note: In order for the VBAdmin tool to function, the H.323 Service must be running.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 9: - Administering the Unified CVP H.323 Service
VBAdmin Tool