Cisco Cisco Unified Customer Voice Portal 10.0(1)

–

cvperror.tcl

–

ringback.wav

–

critical_error.wav

Note: Optionally, you can transfer the
files from the Unified CVP product CD.

2. Configure the base gateway settings.

3. Configure the service gateway settings.

4. Configure the dial-peers for the Play

Media (PM) Micro-Application and the
ICM VRU Label.

Specify the following:

On Unified ICME, ICM Configuration
Manager, Network VRU Explorer tool:

•

Type: 8.

1. Define a Network VRU.

•

Name: cvpVRU.

Note: This name is used by convention. Any name will do; since
it is referenced elsewhere in this document, cvpVRU will be
assumed.

For each Unified CVP ICM Service connected to this PG, in the
tree view pane, select the applicable PG.

On Unified ICME, ICM Configuration
Manager, PG Explorer tool:

1. Configure each PG.

Logical Controller tab:

•

Client Type: VRU.

2. Configure a peripheral for each Unified

CVP ICM Service connected to each
PG.

•

Name: A name descriptive of this PG, for example,

 for side A of a particular location.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)