Cisco Cisco Unified Customer Voice Portal 10.0(1)

The number of port licenses currently in use on the call server. Exactly
one port license is used per call, independent of the call's traversal of the
individual call server services.

Current Port Licenses in Use

The threshold level of port license usage. There are four levels: safe,
warning, critical and failure. An administrator may set the required

Current Port Licenses State

percentage of port licenses in use needed to reach a given threshold level,
with the exception of the failure level which is reached when the number
of ports checked out is equal to the total number of licenses ports.

The time the system started collecting statistics for the current interval.

Start Time

The amount of time that has elapsed since the start time in the current
interval.

Duration Elapsed

The interval at which statistics are collected. The default value is 30
minutes.

Interval Duration

The number of port license checkout requests made in the current interval.
For each port license checkout request, whether it checks out new port
license or not, this metric is increased by one.

Total New Port License Requests

The average number of port license checkout requests made per minute
in the current interval. This metric is calculated by dividing the port license
requests metric by the number of minutes elapsed in the current interval.

Average License Requests/Minute

The maximum number of port licenses used during this time interval.

Maximum Port Licenses Used

The time the service started collecting statistics.

Start Time

The amount of time that has elapsed since the service start time.

Duration Elapsed

The number of port license checkout requests made since the system was
started. For each port license checkout request, whether it checks out new
port license or not, this metric is increased by one.

Total New Port License Requests

The average number of port license checkout requests made per minute
since the system was started. This metric is calculated by dividing the

Average License Requests /Minute

aggregate port license requests metric by the number of minutes elapsed
since the system was started.

The peak number of simultaneous port licenses used since the start of the
system. When a port checkout occurs, this metric is set to the current port

Peak Port Licenses Used

licenses in use metric if that value is greater than this metric's current peak
value.

The number of port license checkout requests that were denied since the
start of the system. The only reason a port license checkout request would

Total Denied Port License Requests

be denied is if the number of port licenses checked out at the time of the
request is equal to the total number of port license available. When a port
license checkout is denied, the call does not receive regular treatment (the
caller may hear a busy tone or an error message).

The following table describes thread pool system statistics. The thread pool is a cache of threads,
used by Unified CVP components only, for processing of relatively short tasks. Using a thread

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)