Cisco Cisco Unified Customer Voice Portal 10.0(1)

is expressed in milliseconds and indicates the high-water mark for the interval
period.

The minimum elapsed time in milliseconds from when the Unified CVP H.323
Service sends a 'New Call' request to Unified ICME until the time when the

Min New Call Latency (ms)

H.323 Service receives a response from Unified ICME. This value is expressed
in milliseconds and indicates the low-water mark for the interval period.

The standard deviation elapsed time in milliseconds from when the Unified CVP
H.323 Service sends a 'New Call' request to Unified ICME until the time when
the H.323 Service receives a response from Unified ICME.

Std Dev. New Call Latency

The average amount of time elapsed for a transferred call to enter the "alerting"
state once transferred. This value is expressed in milliseconds and is averaged
over the interval.

Avg Transfer Time to Alert (ms)

The maximum amount of time elapsed for a transferred call to enter the "alerting"
state once transferred. This value is expressed in milliseconds and indicates the
high-water mark for the interval.

Max Transfer Time to Alert (ms)

The minimum amount of time elapsed for a transferred call to enter the "alerting"
state once transferred. This value is expressed in milliseconds and indicates the
low-water mark for the interval period.

Min Transfer Time to Alert (ms)

The standard deviation elapsed time in milliseconds for a transferred call to enter
the "alerting" state once transferred.

Std Dev. Transfer Time to Alert

The average amount of elapsed time for a transferred call to be answered at the
destination once transferred. This value is expressed in milliseconds and indicates
the average time for the interval.

Avg Transfer Time to Answer (ms)

The maximum amount of time elapsed for a transferred call to be answered at
the destination once transferred. This value is expressed in milliseconds and
indicates the high-water mark for the interval.

Max Transfer Time to Answer (ms)

The minimum amount of time elapsed for a transferred call to be answered at
the destination once transferred. This value is expressed in milliseconds and
indicates the low-water mark for the interval.

Min Transfer Time to Answer (ms)

The standard deviation or elapsed time in milliseconds for a transferred call to
be answered at the destination once transferred.

Std Dev. Transfer Time to Answer

The average server CPU usage for the Unified CVP H.323 Service computed
during this interval. The CPU usage value is expressed as a percentage of potential
usage available.

Avg CPU Usage (percent)

The maximum server CPU usage for the Unified CVP H.323 Service during this
interval. The CPU usage value is expressed as a percentage of potential usage
available and represents a high-water mark of CPU usage during this interval.

Max CPU Usage (percent)

The minimum server CPU usage for the Unified CVP H.323 Service during this
interval. The CPU usage value is expressed as a percentage of potential usage
available and represents the low-water mark of CPU usage during this interval.

Min CPU Usage (percent)

The standard deviation server CPU usage for the Unified CVP H.323 Service
during this interval. The CPU usage value is expressed as a percentage of potential
usage available.

Std Dev. CPU Usage

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)