Cisco Cisco Unified Customer Voice Portal 11.0(1)

Log into the CVP All-in-One-Box Server and Start the CVP Operations Console

In this task, log into the CVP Operations Console as a pre-step for identifying the gateway to
CVP.

• Use the following steps whenever needed throughout this exercise to log into the CVP

All-in-One-Box Server and start the Operations Console.

• The steps below use VNC Viewer to access the CVP Operations Console; you can also log

into the console using your browser with an address such as: http://10.86.132.141:9000/oamp
(where the IP address is the IP of the all-in-one-box CVP server). However, the exercises use
VNC Viewer because you will likely be performing other tasks such as executing a batch
file or restarting the server.

Using a program such as VNC Viewer, log into the server or virtual server that has CVP installed.

You see a Windows 2003 screen such as the following:

Figure 51: CVP All-In-One-Box Server - Main Window

Start the Operations Console: Start > Programs > Cisco Unified Customer Voice Portal >
Operations Console.

You may receive a prompt to confirm the security certificate. Click OK, if necessary, to continue.
The Cisco Unified Customer Voice Portal Login window displays.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)