Cisco Cisco Unified Customer Voice Portal 11.0(1)
Preface
Purpose
This guide provides instructions that help a new user get started using the Cisco Unified Customer
Voice Portal (Unified CVP) product in one or more test environments. Configuring a test
environment is intended to provide a simplified experience with the Unified CVP product prior
to designing and implementing your working deployment.
Voice Portal (Unified CVP) product in one or more test environments. Configuring a test
environment is intended to provide a simplified experience with the Unified CVP product prior
to designing and implementing your working deployment.
Note:
• Licensing is not required for the test systems.
• This guide does not describe the configuration details required to set up, run, and administer
the Unified CVP product. It is intended as a quick checklist of the basic steps required for
getting started with this product. For detailed information about the product and configuration
instructions, consult the Configuration and Administration Guide for Cisco Unified Customer
Voice Portal.
getting started with this product. For detailed information about the product and configuration
instructions, consult the Configuration and Administration Guide for Cisco Unified Customer
Voice Portal.
• The instructions in this guide only pertain to fresh installs.
The Unified CVP product supports several call flow models. Only the following models are
covered by the exercises in this guide:
covered by the exercises in this guide:
•
Unified CVP VXML Server (Standalone)
•
Simplified test model with CVP Built-in Reporting
•
Unified CVP Comprehensive SIP (simplified example)
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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