Cisco Cisco Unified Customer Voice Portal 11.0(1)

Copies a previously saved configuration file back to the startup configuration. If
you have saved a copy of the startup config file before you started working on

copy <mysavedconfig> startup

these exercises, this command could be used to restore the startup configuration
to its original values so you can perform the exercises again or perform a variation
of the exercises. You will also need to use the reload command to transfer the
restored startup configuration to the running configuration.

Displays the list of files in the root directory (assuming you have not changed
directories). Can use * as a wildcard, example: dir *.tcl displays all the files with
the .tcl extension.

dir

Deletes a filename such as a configuration file you previously saved. The system
will provide two confirmations. For the first, just examine the filename and path

del <somefilename>

and be sure it is correct, then press <Enter>. If you try to confirm the first message
with a y, the system will try to delete a file named y. Confirm the second prompt
with y.

Display the contents of the file. If the file has more lines than display on one screen,
press <Enter> to display an additional line, <Spacebar> to display an additional
screenful of lines.

more <somefilename>

There are a large number of debug commands. These commands put additional
information into the gateway's log files.

debug

To show the first level of debug command, in enable mode, enter: debug ?

To see additional layers, enter an expanded command followed by the "?" such as:
debug voip ?

Some helpful commands for troubleshooting these exercises are:

•

debug voip dialpeer default — default debugging for dial peers

•

debug voip app vxml inout — VXML subsystem entry/exit messages

On the command line, enter the debug command, preceded by "no" to turn that
specific debug command off. Example: no debug voip dialpeer default

no debug

Voice Gateway Debug Commands and Log Files

This section provides information about using and interpreting the voice gateway debug
commands.

Note: The following commands are entered on the gateway's command line through a Telnet
session, unless you are directly connected to the gateway.

Turn off all debug logging.

Clear the gateways' debug logs so that you will have only
fresh information related to a call issue.

Commands to add back specific logging:

Add back specific logging.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)