Cisco Cisco Unified Customer Voice Portal 11.0(1)

an additional exercise later, you can rerun the installation program and add those components
you did not install before.

Install CVP Components

Note: Only an administrator can run the Unified CVP installation program. Otherwise, the
installation program will abort.

To install Unified CVP software, perform the following steps.

Log into the server you configured for these exercises, using an administrative tool such as
VMWare Infrastructure, and, if necessary, connect to the drive containing the CVP DVD, or
connect to the CVP installation .iso file.

Using a file browser, access the CVP\Installer_Windows folder on the Unified CVP installation
DVD or .iso virtual disk, and run setup.exe.

A Preparing Setup screen and a splash screen display, followed by a Welcome screen.

On the Welcome screen, click Next.

A Copyrights screen displays.

Review the contents of the Copyrights screen, then click Next.

A License Agreement screen displays.

Use the scroll bar to review the entire license agreement, then select I accept the terms of the
license agreement and click Next.

The Choose Destination Location screen displays.

On the Choose Destination Location screen, click Next to accept the default location.You must
choose the default location so that the installer can automatically install certain components.

The Select Packages screen displays.

On the Select Packages screen, use the checkboxes to select the Unified CVP components to
install on the local machine, based on all the exercises you intend to complete, as follows:

•

Core Software (all exercises)

•

VXML Server (all exercises except comprehensive)

•

Reporting (CVP VXML Server with Reporting exercise)

•

System Media Files (comprehensive exercise and experimenting)

•

Video Media Server (comprehensive exercise)

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)