Cisco Cisco Unified Customer Voice Portal 11.0(1)

Note: Alternately, you can place the files on your FTP server (from the CVP CD) and use TFTP
to transfer the files using the FTP command line interface.

If you are not logged into the CVP Operations Console, refer to the steps in 

Click Device Management > Gateway and click the name of the gateway you added.

The Edit Gateway Configuration window (shown previously in the 

Select File Transfer > Scripts and browse to the location of the gateway files listed below:
C:\Cisco\CVP\OPSConsoleServer\GWDownloads\

Note: For each file below click Open and then Transfer.

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•

•

•

•

After each file transfers, you should see a "successfully transferred" message.

Figure 31: Successfully Transferred File to the Gateway

Repeat the select and transfer process to transfer each file in the list above.

Modify the Supplied Gateway "Changes" File to Use with the Getting Started Exercises

The configuration for your gateway must be updated to support the exercises in this guide. The
changes/additions you need for exercises 1 through 3 are found in GWConfigChgs_gsExs.txt
which is available at the following Cisco URL:

Open the file in an editor such as Notepad, and make changes specific to your lab setup, as
explained in the task below.

In the following steps you will update the placeholder comments in the file with the IP addresses
of your lab configuration.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)