Cisco Cisco Unified Customer Voice Portal 11.0(1)

If you wish to create a user complete the following steps.

From the Operations Console choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Select the reporting server by clicking the link in its name field or by clicking the radio button
preceding it and then clicking Edit.

The Edit Reporting Server Configuration window opens.

Select the Database Administration menu in the toolbar, then select Manage Reporting Users.

The Manage Users window opens, listing the IP address and host name for the currently selected
reporting server.

In the Manage Users pane, select Add User.

In the Username field, enter the name for the user.

In the Password field, enter a password for the new user.

Note: The password must include upper and lower case letter and also numbers. Refer to the

 you created earlier for the passwords you are using for these

exercises.

In the Reconfirm Password field, retype the password.

In the Database Administrator Password field, enter the Database Administrator's password
that you established when you installed the CVP software.

Click Add to add the user.

You should receive a message: User <name> successfully added as a reporting user.

Access the cvp_data Informix Database Using Dbaccess

You can use the supplied Dbaccess tool to query the cvp_data Informix database as explained
in this task.

Some basic tips for using this character-based tool are:

•

Your mouse does not work in this tool. Select menus and menu options using the first character
of a menu or option, or, use the cursor arrow keys to make selections.

•

Press Ctrl-w to obtain help for the specific menu or option currently selected.

•

Exit an option or a menu level using the Exit selection.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)