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Add the CVP VXML Server to the CVP Operations Console

Complete the following steps to identify, configure and deploy the CVP VXML server.

• If you completed the previous Unified CVP VXML Server with Reporting exercise, you have

already added a non-standalone VXML server. Skip to the next task.

• Otherwise, if you previously added a standalone VXML server, you will need to delete it

because the new definition uses the same IP address. Complete the following steps.

If necessary, log in to the Operations Console. Refer to 

 for login instructions.

If you created a standalone VXML server (for the previous exercises) and have not yet deleted
it, the definition for the new VXML server (non-standalone) uses the same IP address. Therefore
you must delete the old VXML Standalone definition. Complete the following sub-steps to delete
the VXML standalone instance; if the standalone instance does not exist, or is already deleted,
skip to the next step.

a.

Select Device Management > CVP VXML Server (standalone).

b.

At the Find, Add, Delete, Edit CVP VXML Servers (standalone) window, select the radio
button for the VXML server added in the earlier exercises and click Delete. Confirm the
deletion.

If you have not added a non-standalone VXML server to the CVP all-in-one-box configuration,
select Device Management > CVP VXML Server (not the standalone selection).

At the Find, Add, Delete, Edit CVP VXML Servers window, click Add New to display the CVP
VXML Server Configuration window.

Enter the IP address and hostname for the VXML server. This will be the IP address and hostname
of the all-in-one-box CVP server/virtual server you are using for these exercises.

Enter a description such as CVP VXML Svr NOT Standalone

For the Primary Call Server, select the CVP call server you defined earlier.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)