Cisco Cisco Customer Voice Portal 8.0(1)

At the top right of the window, the section for Peripheral Interface Managers, click Add to open
the Add PIM popup window. Click OK to add the first available PIM and close the popup
window.

Figure 78: ICM - Add Peripheral Gateway - PIM

The VRU Configuration window displays for the PIM instance you selected.

Complete the VRU Configuration dialog box as follows:

a.

Select the Enabled box at the top left of the window.

b.

Peripheral name: CVP_PG

Enter an easily recognized name as shown below; it does not need to match the PG name you
entered on ICM.

c.

Peripheral ID: the ID you recorded in

 (5000 in our example).

d.

VRU host name: DOCCVP801

Use the local host name you gave to the CVP all-in-one-box server (DOCCVP801 in our
example).

e.

VRU Connect port: 5000 (default VRU connect port)

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)