Cisco Cisco Customer Voice Portal 8.0(1)

Purpose and Use of this Exercise Guide

Purpose of this Guide

This chapter explains the purpose and use of this guide.

As explained in the Preface, the intended purpose of this guide is to provide exercises that enable
a knowledgeable Unified CVP system manager or other qualified person to install the CVP
product in a test environment. The intention is for the user to create a simplified, working CVP
system and gain experience with the product prior to installing a production system.

The exercises in this guide are progressive. Each exercise builds on the prior, related exercise.
Complete the exercises in the order shown below.

•

The following exercises use the Standalone Call Flow Model, that is, the CVP VXML server
interacts directly with your gateway:

–

Demonstrates call connection between the voice gateway and the CVP VXML server
using a default voice application called HelloWorld.

–

Creates, deploys, and tests a custom voice application.

•

•

For descriptions of these exercises, refer to 

.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)