Cisco Cisco Customer Voice Portal 8.0(1)

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Default debugging for all dial peers

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VXML subsystem entry/exit messages

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SIP debugging

Check the application definition in the gateway
configuration. Be sure the name of the application is entered
exactly as the application is actually spelled.

Example Log message received:

For example: HelloWorld, and customhelloworld

Try copying the URL information and pasting it into your
browser. The browser should display additional information.

You receive a URL in the log file.

View, Copy, Print the Voice Gateway Configuration File

You can use the following procedure to access the gateway's configuration file to verify that
the modified file you created properly supports the getting started exercises.

You added the voice gateway to the Operations Console in 

. Access either the startup-config or the running-config file from

the Operations Console as follows:

1. Using VNC Viewer or a similar program, access the CVP server or virtual machine and

start the Operations Console program: Start > Programs > Cisco Unified Customer
Voice Portal > Operations Console.

2. Log into the Operations Console using the password you established during the CVP

installation process.

3. From the Operations Console menu, select: Device Management > Gateway. You should

see a list of all the gateways you have defined. Each gateway's status should be Configured.

4. Using the radio button to the left of the gateway name, select the gateway you are using

for these exercises and click Edit (or just click the name of the gateway).

5. Select IOS Commands > Show running-config (or Show Startup-config). After a few

seconds you should see the gateway's configuration file.

6. You can now examine the file, or copy the file using a mouse or standard Windows select

and copy operations, then paste the file into Notepad for further examination or printing.

Gateway Configuration File

The following are general notes about the contents of the gateway configuration file:

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For the most part, all items in the configuration file are case insensitive. However, when
defining a voice application to the gateway, the value for the parameter CVPSelfService-app

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)