Cisco Cisco Unified Customer Voice Portal 10.5(1)

In this example: Type10_CVP_VRU

Figure 73: ICM Configuration Manager - Identify the Default VRU

Click Save and then click Close to exit the window.

Install the PG on CVP

In this task you use the icmsetup program (on the Unified ICM CD/DVD) to set up a peripheral
gateway on the CVP server.

The peripheral gateway that connects CVP and ICM resides on the CVP server. You will need
the following information you recorded in the 

:

•

ICM Instance name you used when you ran icmsetup to initially set up Unified ICM on your
Unified ICM server. You must use this same ICM instance name when you set up ICM on
the CVP server using the steps below. In the example, the instance name is: icm.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)