Cisco Cisco Unified Customer Voice Portal 10.5(1)

Figure 94: ICM - Create Call Script - Connect Elements

Click Script > Validate. You should receive a message with no errors but one warning: Fail
connection is missing. For this exercise we have not set up a fail condition. We use only the
standard error message generated automatically by the system.

Figure 95: ICM - Create Call Script - Validate Script

Click File > Save and name the script: HelloWorld_ICM_Script and click Save. You will
receive a message indicating there are 0 errors and 1 warning. Click Yes to save the script
anyway.

To easily create the second ICM script, click File > Save As and save a copy of the first script
as cutomhelloworld_ICM_Script.

To edit the newly saved script, click Script > Edit Script.

You will need to make one change to the new script. The value for
user.microapp.ToExtVXML[] should be identical except for the voice application name.
Change it from HelloWorld to customhelloworld as follows:
concatenate("application=customhelloworld;",concatenate("callid=",Call.user.media.id))

After you save the second script, leave the Script Editor open. You will need it again for the
Create a Call Type Manager Entry and Associate it with a Call Schedule task.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)