Cisco Cisco Unified Customer Voice Portal 10.5(1)

Windows Login and Password:

ICM Instance Name (entered when you ran icmsetup):

Controller Domain Name (This is the Microsoft active directory name you used when
you set up the ICM router/logger:

Default Admin Login: informix

Default User Login: cvp_dbadmin

VNC access; for DB setup and
query.

Single password for both logins (you will enter at CVP install):

Login Name for a reporting DB user you will add:

Password for the reporting user:

Hostname and IP:

Cisco Unified Admin Mgr Login:

Browser access; set up VoIP
call trunks and route patterns.

Password:

Hostname and IP:

VNC Login and Password:

VNC Viewer access; may want
IP for gateway configuration
file transfers.

Windows Login and Password:

Prerequisite Tasks (Before Installing Unified CVP Software)

After completing the planning and data gathering sections, complete the following tasks before
installing the Unified CVP software:

Obtain Unified CVP Software

Obtain each of the software packages you need, based on the exercises you intend to complete
(CVP, Call Studio, ICM, TTS, Gateway). If you do not have the installation CDs or access to
a downloadable version of the software, contact your account representative.

Establish the Server or Virtual Server for the CVP Exercises

Establish a server, or create a virtual server with the characteristics described in 

 to use as the CVP all-in-one-box server.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)