Cisco Cisco Unified Customer Voice Portal 11.0(1)

CauseRef Table

This is the table to map a CauseID to the cause.

The unique id of a call
event cause

Yes (Primary Key)

No

int

CauseID

The cause of the event

No

No

nvarchar(96)

Name

0, "None"

1, "Normal Completion"

2, "Call Abandon"

3, "Call Transferred"

4, "New Transaction"

5, "Busy"

6, "No Answer"

7, "Maintenance"

8, "Net Congestion"

9, "Net Not Obtainable"

10, "Reorder Tone"

11, "Resources Not Available"

12, "Trunks Busy"

13, "Called Party Disconnected"

14, "Max Ports"

15, "Suspended"

16, "Time Out"

17, "Invalidated"

18, "Error"

19, "Video Answered"

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(2)