Cisco Cisco Customer Voice Portal Downloads

In the Data Purge section of the page, you can change the data retention time for each category
of data.

Select the hours and minutes to run the purge each day.

Enter your Database Administrator Password and click Save & Deploy.

Categories of Reporting Data that Can Be Purged

Using the Operations Console, you can select the time of day to run database purge, and set the
number of days the data will be retained by data category. The following table describes each
category of data that you can purge from the Reporting Database and lists the default number
of days that this data is kept before purging.

A high level category, such as Call, cannot have a lower retention time than a dependent

category, such as Call Event.

30

Detailed information about calls received by Unified CVP.

Call

30

Call state change event messages published by the Call Server and VXML
Server. SIP and IVR services publish call state change event messages

Call Event

when a SIP call or H.323 call changes its state. Messages include call
initiated, transferred, terminated, aborted, or an error state.

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VoiceXML session data includes application names, session ID, and
session variables. Session variables are global to the call session on the

VoiceXML Session

VXML Server. Unlike element data, session data can be created and
modified by all components (except the global error handler, hot events,
and XML decisions).

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A VoiceXML element is a distinct component of a voice application call
fl

ow whose actions affect the experience of the caller. A VoiceXML

VoiceXML Element

element contains detailed script activity to the element level, such as,

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(2)