Cisco Cisco Unified Customer Voice Portal 10.5(1)

Editing a VXML Server in the Operations Console

You can change the properties of a VXML Server that has been added to the Operations Console.
In edit mode, the Statistics, File Transfer, and System Id menus are also available. From the
Statistics menu, you can view call statistics published by the VXML Server. From the File
Transfer menu, you can transfer license files, VoiceXML script files, and log messages to the
VXML Server. The System Id menu provides an option to generate a unique system identifier
for the XML Server. You will need the System Id when getting a license for this server.

Editing a VXML Server

You can edit the configuration for a VXML Server that has been added to the Operations Console
Control Center.

Procedure

To edit a VXML Server configuration:

Choose Device Management > VXML Server.

The Find, Add, Delete, Edit VXML Servers window opens.

From the list of matching records, choose the VXML Server that you want to edit.

Click Edit.

The VXML Server Configuration window opens to the General Tab.

Change any general server information. You cannot change the IP address of the VXML Server.

Select the Configuration Tab, then configure VXML Server properties.

Optionally, select the Device Pool tab and add the VXML Server to a device pool.

Optionally, select the Infrastructure tab and configure log file and syslog settings.

When you finish configuring the VXML Server:

a.

click Save to save the settings in the Operations Server database

b.

 click Save & Deploy to save the settings in the Operations Server database and deploy

the changes to the Reporting Server

Shut down and then restart the VXML Server and—if they have changed—the primary and
backup Call Servers.

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(2)