Cisco Cisco Customer Voice Portal 8.0(1)

•

 opens the filter page for the report, where you can review the basic and

advanced filters that are defined in the Report Definition.

•

 opens the Views Editor.

•

 - runs the report.

•

Save

•

Save As - creates a cloned copy of the report.

•

 updates the page to show changes another user has made.

Changing and Moving Report Fields

To see the fields that display in a report grid, right-click the report, and select Edit Views to

open the Available Views for that report.

Select the grid view and then click Edit.

This opens a page that shows the name and description for the report and the font size for the

report fields.

This panel shows all fields that are collected from the database, that are

available to be used in the report, and that are checked as Allow to show if Invisible in the Report

Definition Fields tab.

The fields in the Available Fields panel include the Current fields (fields that appear in the

current grid view) as well as all other fields that are eligible to be used in the report view.

This panel shows all fields that are currently used in the grid view of the report, the order in

which they appear, and the headers (if any) under which they are grouped.

Fields in this list appear as columns in the report. You can reorder and rename these fields. You

can also remove them so they are no longer visible in the report.

Right-click a field and select Properties to

open a page where you can set Field Properties.

View the properties of a Current (visible) Field

Right-click a field and select Thresholds.

Manage thresholds for a Current (visible) field

Thresholds are not implemented for

Unified CVP templates.

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)