Cisco Cisco Customer Voice Portal 8.0(1)
•
The System Application User
The user who is configured as the Application User during installation of the Controller node:
–
Is the initial Super User in the Administration console.
–
Can create additional Super Users in the Administration application.
–
Can sign in to Unified IC and has full rights to all functions in Unified IC.
–
Can create additional Security Administrator users in the Unified IC reporting application.
–
Cannot have any role taken away from him.
–
Cannot take any role away from himself.
•
The System Administration User
The user who is configured as the Administration User during installation of the Controller
node:
–
Can access the Command Line Interface on the Controller server
–
Can log in to the Cisco Unified Communications Solutions Tools (Unified Serviceability,
Unified OS Administration, and Disaster Recovery System).
•
UCCE Supervisors
UCCE Reporting Supervisors are imported when UCCE User Integration is enabled. They
become Unified IC users and are automatically given these roles: Login User, Report Designer,
and Dashboard Designer.
Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 2: Using the Unified Intelligence Center Reporting Application
Unified IC Reporting: Unified IC User Roles